PES 2020 DEMO PC problemi online

8D1sK

Primi Calci
4 Novembre 2010
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OTTOD1SK
Konami ha messo a disposizione una pagina per inviare segnalazioni in merito ai problemi della demo


[Official] Request of proving your information for PES 2020 DEMO
Dear loyal customers,

This is a KONAMI/PES developer account.

First and foremost, we'd like to extend a heartfelt apology to all the fans that are currently experiencing performance issues related to stuttering in the PES 2020 demo.
In order to fix the issue, we'd like to ask for your cooperation in providing some background information about your PC and the specific issues you're encountering.
Please follow the steps listed below to locate your pc_info.zip file:

1) Download the pc_info.zip file via the following procedure:
1. Run the PES 2020 DEMO setting.exe.
2. Open the [Support] tab.
3. Go to [PC Information Collection], then click [Collect Info].
4. Click [Open Folder].
5. Find the pc_info.zip file and copy it to your desktop.

2) Use one of the links below to send as an inquiry form. Please include as much detail as possible about the issues that you are encountering.
EU https://www.konami.com/wepes/2020_support/ask/2020demo/eu/en/pc/
US https://www.konami.com/wepes/2020_support/ask/2020demo/us/en-us/pc/

3) Once you've sent an inquiry, you'll receive a reply via email. Reply to the email, making sure to attach the pc_info.zip file that you downloaded in step 1.

Once again, we apologise for this issue and assure you that we are working hard to fix it. Any data you provide will help us rectify the problem faster, so we kindly ask for your cooperation.

Thank you so much for your support and understanding.

KONAMI/PES Team
 

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